We really like to plan our trips with Michelle. She is very knowledgeable about the various resorts and has obviously experienced first hand herself. She gave us many options and stuck with us patiently providing more information and helping us make a decision. For our trip last year, Michelle booked us at a Sandals resort in Jamaica und we had a wonderful time. This year, Michelle booked us in the Greenbrier Resort in WV. It was a first class resort and experience. We enjoyed it very much.
I would like to express my sincere appreciation for the outstanding customer service and assistance provided during a time of critical need. My dear wife’s sister passed recently and when I called to make reservations I received excellent and professional customer service and assistance. My wife Helga's flight departed from Atlanta with the destination of Berlin, Germany. From the moment I first called the quality of customer service was outstanding, second to none. Although I have many favorable comments to make about Atlantic Fellowship over the many years past, I would like to point out and commend two employees, Ms. Donna and Joy, who are truly Customer Service Experts who constantly provided detailed follow up information to me from the first day until (July 12) when my wife returned.